Help Topics

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Help

Welcome to Baidu Hotel

"Baidu" (pronounced BUY-du) is a Chinese name that represents a persistant search for the ideal...

...To many travelers, tourists, and vacationers, the name "Baidu Hotel" represents "a search for the ideal stay at the right price."

Baiduhotel.com is the best site on the web to find awesome travel deals, hotel information, rates and availability. Our site features unique bid-and-buy auctions that are part reverse auction and part "Buy it Now." It also offers search results from the world's most popular hotel reservation sources -- allowing instant comparison of hotel rates, taxes and availability information on one simple web page. 

If you're a first time visitor, please invest some time familiarizing yourself on how Baiduhotel works. On these help pages you'll find answers to some of the most frequently asked questions about using Baiduhotel, as well as details that can help you learn how to bid for bargains and purchase items for less than face value.

You'll then have at your disposal the tools that can revolutionize your hotel travel planning, resulting in significant savings for you.

Quick Links

Want to change your mailing address? Forgot your password? Confirm a won auction? On the left under "Quick Links" you'll find information on how to make changes to your Baiduhotel account.

Email Baiduhotel

Can't find what you're looking for in our help pages? Contact us through Baiduhotel Customer Support by clicking on the blue button found on the right, and we'll do our very best to answer your questions.